By using the acw67 platform, you are considered to have read and accepted this Privacy Policy. For any questions, please contact our customer support.
Acw67 is a trusted online gaming platform for users in Bangladesh. We believe your personal data belongs to you, and keeping it secure is our primary responsibility. This Privacy Policy explains how acw67 collects your information, how it is used, and how securely it is stored.
Our Privacy Policy is built to international standards. acw67 does not collect data without user consent and does not retain data beyond what is necessary. We believe transparency is the best security policy.
1 What Information We Collect
Acw67 collects certain necessary information from users to provide its services. This data falls into two categories — information you provide directly and information collected automatically.
Information You Provide Directly
- Registration Details: Full name, date of birth, mobile number, and email address.
- KYC Information: National ID number or passport number, along with a copy of the relevant document.
- Financial Information: Mobile Banking, Nagad, or Rocket number — used solely for processing transactions.
- Customer Support Info: Records of any conversations you have had with us.
Automatically Collected Information
- Log Data: IP address, browser type, operating system, and access time.
- Device Information: Device type, screen resolution, and unique device ID.
- Gaming History: Game types, bet amounts, and winning records.
- Cookies & Tracking: Information related to website navigation and usage patterns.
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Registration Details | Account creation and identity verification | For as long as your account remains active |
| Financial Information | Transaction Processing & Fraud Prevention | 5 Years (Legal Obligation) |
| Log Data | Security Monitoring & Incident Resolution | 90 Days |
| Gaming History | Fair Play Assurance & Dispute Resolution | 2 Years |
| KYC Documents | Identity Verification & Legal Compliance | 5 years after account closure |
2 How We Use Your Information
Acw67 uses collected data only for specific, limited purposes. We never sell your information to advertisers or third parties.
- Account Management: For registration, login, and account security.
- Transaction Processing: To process deposits and withdrawals securely.
- Customer Support: To quickly resolve your issues and answer your questions.
- Security: To detect fraud, illegal activity, and money laundering.
- Legal Compliance: To comply with regulatory guidelines.
- Service Improvement: Analytics to improve your gaming experience.
- Promotional Communications: To inform you about bonuses and offers, with your consent.
Acw67 never shares your data with third parties for advertising, marketing, or any commercial purpose. Every use of your data is clearly outlined above.
3 Data Sharing Policy
Acw67 may share data with third parties in limited and specific circumstances, always with your protection in mind.
Information May Be Shared When
- Payment Processors: Limited data shared with Mobile Banking, Nagad, or Rocket solely to complete transactions.
- Legal Obligations: In response to a court order or a lawful request from a government authority.
- Fraud Prevention: With cybersecurity agencies regarding suspicious activity.
- Business Changes: In the event of a merger or acquisition, provided the same privacy policy remains in place.
Outside of the above cases, acw67 will never share your data under any circumstances. Third-party providers are also contractually bound to uphold the same privacy standards.
4 Cookies & Tracking Technologies
Acw67 uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.
Cookie Types
- Essential Cookies: For login sessions and security — these cannot be disabled.
- Functional Cookies: To remember your language preference and personal settings.
- Analytics Cookies: To understand how the site is used — with your consent.
- Marketing Cookies: To show relevant offers — entirely optional.
Optional cookies can be disabled at any time through your browser settings, though some features may become limited as a result.
5 Data Protection Measures
Acw67 has implemented both technical and organizational measures to protect your data. Our security infrastructure is regularly audited by independent third parties.
Acw67 will never ask for your password or OTP via email or phone. If anyone requests this information, do not share it and contact our customer support immediately.
6 Your Rights
As an acw67 user, you have full control over your own data. We respect these rights and process all requests within 30 business days.
To exercise any of the above rights, please contact our customer support team. We will process your request within a maximum of 30 business days.
7 Children's Privacy
Acw67 strictly enforces an 18+ policy. We do not knowingly collect data from anyone under 18. Age is verified at registration, and KYC verification is mandatory in any suspicious cases.
If we discover that an account has been created by someone under the age of 18, that account will be immediately closed and all collected data will be deleted. If a parent or guardian notifies us of this, we will take prompt action.
8 Privacy Policy Updates
Acw67 may update this Privacy Policy from time to time. When changes are made, the date at the top of this page will be updated, and registered users will be notified by email for significant changes.
- Minor updates: only the date on the page will be revised.
- Moderate updates: a notification will be posted on the platform.
- Major updates: advance notice will be sent by email, with 7 days before the changes take effect.
Continued use of acw67 after any changes are made will be considered acceptance of the updated policy.
9 Contact
For any questions, concerns, or data-related requests regarding our Privacy Policy, please reach out to our dedicated support team.
Email: [email protected] | Response time: within 24–48 hours | Support available: 24/7
This Privacy Policy is effective from January 2026. All provisions of previous versions are considered null and void.